Available. Always.

Time can be an ally or an enemy. What it becomes depends entirely upon you, your goals, and your determination to use every available minute.

– Zig Zigla

It’s 3PM Saturday, you’ve come in to get ahead on some critical work but find your system down.

It’s 7PM on a weekday, your email isn’t sending or receiving.

It’s 5:05PM, your office is closed but you forgot to e-mail a critical file send a file or set a vacation response.

It’s the weekend and you can’t connect your device to whatever network or resources you need.

It’s the middle of the day and you have a time sensitive website you need to access but it’s not displaying properly.

In these situations, are you able to get a hold of your tech support for resolution?

MarKel is a local business and our employees pride themselves on being available. We offer after-hours support to contracted clients and their employees.  Text messages, e-mail, and phone calls, we’re always connected and most always available.

We diagnose and prioritize problems according to their impact – and not VIP status.

While we may not be able to ‘jump’ at every hiccup, our breadth of experience allows us to recognize impact and address issues quickly and efficiently.